Every time you travel, it is MANDATORY that you fill out a travel signout form (including short trips around Spain). In case of an emergency, UCEAP Madrid has to know where you are to provide you with assistance. Your safety is very important for us.

  1. Go to  MyEAP here.
  2. Click Travel Signout form.


The Smart Traveler Enrollment Program (STEP) is a free service to allow U.S. citizens and nationals traveling and living abroad to enrol their trips with the nearest U.S. embassy or consulate.

Benefits of enrolling in STEP
Receive important information from the embassy about safety conditions in your destination country.
• Help the U.S. embassy contact you in an emergency, whether natural disaster, civil unrest, or family emergency.
• Help family and friends get in touch with you in an emergency.
For more information click here!


APPS you should download related to your Travel Insurance:

  • Your dedicated travel portal, Travel Eye
    • Travel Eye offers useful intelligence designed to provide necessary knowledge throughout the life cycle of your trip. You have access to most accurate, real-time information on global events, security & medical risks per country, access to AXA’s global medical network.
    • Register by clicking here!
  • 24/7 virtual medical care while abroad
    •  DOCTOR PLEASE! enables you to book a video appointment or request a phone call with a healthcare professional at any time of day or night for minor ailments and conditions, treatment options, assistance with prescription refills and provider referrals, when needed.
    • Contact AXA for more information: +1-630-694-9804 (collect call)