STEPS IN ORDER

1. ANY SYMPTOMS? NO SYMPTOMS BUT YOU'VE BEEN CLOSE CONTACT OF A POSITIVE CASE? CONTACT THE INTERNATIONAL DEPARTMENT OF HM HOSPITAL DE MADRID 

  • If the doctor considers it necessary, you will be prescribed to stay at home. If not (very mild symptoms or no symptoms at all), you will need to go to class since your absences won't be excused (only when prescribed by a doctor). 

2. IF YOU GET A POSITIVE RESULT FROM A LAB TEST, NOTIFY THE STUDY CENTER ALWAYS.  

COVID-19 is treated as any other covered sickness and is subject to the policy terms and conditions. If you experience symptoms of an illness while traveling overseas, you should seek medical care. Expenses resulting from medically necessary treatment will be considered for reimbursement according to the policy rules and exclusions. Refer to your UCEAP Policy Brochure for details. Contact the claims administrator, Administrative Concepts, Inc. (ACI), with questions about travel insurance policy benefits:


Email: intlassist@acitpa.com
Phone: +1-888-293-9229 (in the US) or +1-610-293-9229 (outside the US)
UCEAP policy number: N04834823


Link to your insurance card here.

Detailed UC3M Covid - 19 protocols.