COVID-19 is treated as any other covered sickness and is subject to the policy terms and conditions. If you experience symptoms of an illness while traveling overseas, you should seek medical care. Expenses resulting from medically necessary treatment will be considered for reimbursement according to the policy rules and exclusions. Refer to your UCEAP Policy Brochure for details. Contact the claims administrator, Administrative Concepts, Inc. (ACI), with questions about travel insurance policy benefits:
Email: intlassist@acitpa.com
Phone: +1-888-293-9229 (in the US) or +1-610-293-9229 (outside the US)
UCEAP policy number: N04834823